Bolt

Closer to patients. Closer to consumers.Closer to the truth.

Bolt Insight gives healthcare and pharmaceutical teams across consumer health, OTC, clinical research and prescription medicines the qualitative research, quantitative research and consumer intelligence they need to understand patient behaviour, validate product decisions and bring human truth into healthcare strategy.

The problem we solve

Healthcare and pharmaceutical teams operate in one of the most complex research environments in the world. Regulatory requirements, sensitive subject matter, hard to reach patient populations and the constant pressure to move faster without compromising rigour. Traditional market research approaches struggle to keep pace — particularly when the insight needed sits closest to real patient and consumer experience. Bolt Insight was built to help. Whether you work in consumer health, OTC products, clinical research or prescription medicines, our AI-powered consumer research platform combines qualitative research, quantitative research and hybrid methodologies to give healthcare and pharma teams the human understanding they need at every stage of the product lifecycle. Trusted by leading consumer health organisations including Haleon, Bolt Insight brings real patient and consumer truth into healthcare strategy, communications and product development.

We understand the science. Understanding the patient is harder.

What we offer

Qualitative Research at Scale

Bolt Insight runs AI-moderated, one-to-one consumer and patient conversations across 50+ markets and 25+ languages simultaneously. Explore attitudes toward health conditions, treatment choices and healthcare brands with the depth of qualitative research, delivered at a speed and scale that traditional methods cannot match.

Quantitative Research

Global surveys and advanced quantitative data analysis across 120+ countries. Measure patient awareness, track healthcare consumer behaviour, monitor brand perception and validate communications and product claims with robust consumer data, all within the same consumer intelligence platform.

Hybrid Research

Qualitative and quantitative healthcare research working together, not in silos. Bolt Insight connects the emotional and contextual truth of patient experience with the statistical confidence needed to inform product strategy, regulatory submissions and healthcare communications.

Social Listening

Stay connected to shifting consumer sentiment around health conditions, treatment categories and healthcare brands. Bolt Insight surfaces emerging patient attitudes and cultural health trends so your team is never caught off guard by changes in the market.

How it works forHealthcare and Pharma Teams

Qual, quant and AI agents all in one place. No more stitching together tools, agencies and data sources. Healthcare consumer insights compound because they live together — from first study to always-on patient intelligence.

Design smarter healthcare research

Bolt Insight's expert research team co-designs studies with you, built around the specific decisions your healthcare or pharmaceutical organisation needs to make. Patient experience research, treatment perception, brand health, communications testing, concept development, market entry. Every project starts with the outcome it needs to deliver.

Get closer to the patient and consumer

Real patients. Real consumers. Real conversations. Bolt Insight runs dynamic, AI-moderated qualitative and quantitative research that captures genuine attitudes toward health, treatment and healthcare brands across markets, faster and more consistently than traditional pharmaceutical market research allows. Our privacy-first, SOC 2 Type II Certified platform ensures sensitive health conversations are handled with the rigour and care they demand.

Make healthcare insight compound

Every study feeds the next. Meta-Analysis connects patient and consumer insights across conditions, markets and time periods. Dynamic Personas build a living picture of your target healthcare audience that evolves as treatment landscapes and consumer health attitudes change. The more research you run with Bolt Insight, the deeper your understanding becomes.

Get closer to your customers at every stage

  • Speed without compromising quality

    Decision-ready healthcare consumer insight in days, not weeks. Bolt Insight gives pharmaceutical and consumer health teams the depth and quality of research they need to make confident decisions, without the timelines that slow traditional healthcare market research down.

  • Global reach for global health markets

    Run qualitative and quantitative patient and consumer research across multiple markets simultaneously. Bolt Insight is built for healthcare and pharmaceutical organisations operating at international scale, delivering consumer intelligence that reflects genuine local attitudes toward health, treatment and wellbeing.

  • Research built on ethics and trust

    Bolt Insight was founded on the principle that great research starts with trust. We are SOC 2 Type II Certified, privacy-first by design, built on informed consent and AI transparency and we never train on client data. For healthcare and pharmaceutical teams working with sensitive patient populations, that ethical foundation is not a nice to have. It is essential.

Proof points

15M+ consumers interviewed worldwide, across 50+ qualitative and 120+ quantitative research markets.

5,000,000+
consumers interviewedacross multiple categories
50+
Global Markets25+ Languages
10x
more cost efficientthan traditional research

Ready to see it in action?

Ready to put patients and consumers at the heart of your healthcare strategy?

See how leading healthcare and pharmaceutical organisations are using Bolt Insight's AI-powered consumer research platform to build stronger products, more effective communications and more confident strategic decisions.