Find out where users lose confidence and exactly why.

We combine task-based usability testing with AI-moderated qualitative follow-up in a single session — giving you behavioural evidence of what users actually do, and the human depth to understand why they do it. No separate studies. No fragmented data. One connected picture.

10M+B2C respondents accessible

335K+B2B respondents accessible

<48hFieldwork turnaround at scale

120+Markets available

Trusted by brand and insight teams at

UX testing has always been too slow, too siloed, and too hard to scale.

Traditional UX platforms

Functional, but fragmented
Good task-based testing tools
Screen recording and click tracking
Slow recruitment, especially for B2B
Registration walls cause drop-off
Siloed from the rest of your research

Moderated usability testing

Deep, but slow and expensive
Rich qualitative insight
Real consumer reasoning
Takes weeks to field at scale
Expensive and hard to globalise
Cannot connect to broader research ecosystem

How we do it

Task testing and AI-moderated qual in a single session.

Participants complete predefined tasks on a live website or Figma prototype while sharing their screen. The AI moderator then analyses the recording and guides them through reflective follow-up conversations — all in one seamless session.

Project set-up

Define tasks & objectives
Add URL or Figma link
AI generates discussion guide
Fully editable before launch

Task completion

Participants share screen
Complete tasks given
No registration required via API
Zero drop-off from barriers

AI analysis

Task completion verified by AI
Behavioural & verbal analysis
Friction points surfaced
Reflective follow-up questions

Report

Screen & webcam recordings
Timestamped transcripts
UX analysis & metrics
Dashboard personas

What users do. And why they do it.

After each task, the platform performs a two-layer analysis so you get both the behavioural evidence and the human reasoning behind it, in a single report.

Task completion verification

The AI reviews each screen recording to confirm whether the task was completed successfully and how the user navigated. If the task was not completed, the session still closes — the AI does not prompt the participant to retry.

Behavioural & verbal analysis

Recorded interactions during task completion are analysed alongside spoken reflections, surfacing usability issues, friction points, and behavioural patterns that quantitative click data alone cannot reveal.

Four ways we go further than standard UX platforms.

No registration, zero drop-off
Via our API, participants access the study directly without creating an account.
Faster fieldwork even at scale
What typically takes weeks on traditional UX platforms, we deliver in under 48 hours across multiple markets simultaneously.
Reports built for action, not just diagnosis
Unlike standard UX reports that simply flag design problems, our reports are structured to give clear strategic direction — tailored separately for designers, product teams, and marketing, so every stakeholder knows exactly what to do next.
Holistic research integration
UX doesn't have to be a standalone silo. Upload your existing brand, segmentation, or innovation research and combine it with UX findings — giving stakeholders a 360° view instead of disconnected data points.

In Practice

What it looks like when UX research moves at product speed

How teams use Bolt Intelligence to make product decisions they can actually defend.

Finance case study

From manual iteration testing to a continuous UX intelligence programme

Challenge: Usability testing was conducted manually for each iteration, making the process time-consuming, difficult to scale across multiple app pages, and a significant barrier to speed-to-market. At the same time, the team needed deeper, more actionable insights than manual testing could provide.

Get started

Ready to track what actually matters?

See how Bolt Intelligence turns consumer research into living, activatable segments your whole organisation can work with.

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